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Bob Hoffman:
Joining us this morning on The Morning Blend, we have Pat Brown with us from the Holt & Dimondale Insurance Agency. Pat, always good to see you.
Pat Brown:
Bob, good to see you. And again, we’re Zooming on in.
Bob Hoffman:
We are Zooming on in. So with that, how is business making preparations going for a possible reopening?
Pat Brown:
There’s a lot of information out there about should we open? Should we not open? Should we open partially? Should we take all our customers in? In our business, our team is paramount, safety of our team… And customers, we want to make sure that we’re all doing it the right way. We don’t want to have any complacency.
And we just got off our Tuesday talk with our team figuring, “All right, how can we do this safely?” We’re looking at alternative days of them being in the office. Again, because we’ve been working remotely for close to three months, maybe even more. We can continue to do that, but people want to see us. They want to be able to have a face-to-face. We’re working on that right now.
Again, maybe opening up the lobby for a short period of time. Making appointments and allowing them to come in and ask questions. With the new no-fault, there’s been a lot of questions. People want to now find that information.
Bob Hoffman:
How about your employees? How are they feeling about a possible return?
Pat Brown:
We’re all a little bit apprehensive. I mean, we go out into the world and we’re going, “Okay, who wears masks? Who doesn’t wear a mask?” It’s worked well, working remotely. It’s worked, so they’re anxious, but still a little hesitant. But it just as of this morning, they’re all willing to come back in a capacity that satisfies the office, and ourselves as well.
Bob Hoffman:
Now, Pat I know you, and you seem to have your fingertip on the pulse of so many things in the community. And I’m wondering if you know of any resources available on return to work for employees or employers?
Pat Brown:
Here’s a great one, Small Business Association of Michigan. Brian Kelly, I’ve listened to a couple of his recent Zoom meetings. And he encourages businesses to go to SBAM and their website. They have a template there that can be used for any type of business. Extrapolate parts that apply to your business, and that you can apply. You have to have a plan in place. So SBAM is a great one. Actually also the Lansing Chamber of Commerce, also has information out there. So there are templates, so you don’t have to recreate the wheel and great information out there.
Bob Hoffman:
Well, always great information from you too Pat. Thanks so much for joining us on The Blend
